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    Updates to the October and January Superhost assessments

    Updates to the October and January Superhost assessments

    Superhosts will keep status through March 31, 2021 if they uphold two criteria.
    Ngu-Airbnb nge-Aug 20, 2020
    Ufundo lwemizuzu eyi-2
    Ihlaziywe nge-Aug 20, 2020

    Highlights

    • Current Superhosts will keep their status through the next two assessments—October 2020 and January 2021—if they uphold criteria for response rate and overall rating

    • Only hosts who meet all four Superhost criteria will be eligible for the $100 USD Superhost travel or Airbnb Experiences bonus

      Due to the pandemic, we recognize that COVID-19 has disrupted the travel industry and the routines of many of our hosts. To acknowledge this complex and difficult time, we’d like to share some updates that will apply to the next two quarterly Superhost assessments: October 2020 and January 2021.

      We deeply value our Superhosts, and we know your Superhost status is valuable to you too. So if you’re a current Superhost, we’ve decided to extend your status through March 31, 2021 (for the next two assessments) as long as you continue to uphold your 90% response rate and 4.8 overall rating.

      For this extension, we’ll be waiving our usual criteria for:

      • 10 stays in the past year (or 100 nights over at least three stays for hosts with longer-term reservations)
      • Maintaining a cancellation rate of 1% or less

      Therefore, cancellations due to COVID-19 will not affect retaining Superhost status.

      Please also note that for the October 2020 and January 2021 assessments, if Superhosts miss any of the usual criteria, they won't have these quarters count toward the four consecutive quarters that lead to a $100 USD Superhost travel or Airbnb Experiences bonus. Superhosts who do meet our usual criteria will still continue to have these quarters count toward their $100 USD travel or Airbnb Experiences bonus.

      We’ll continue to monitor the impacts of COVID-19 and make appropriate updates for our valued community of Superhosts. As always, thank you for consistently demonstrating what exceptional hospitality means.

      Information contained in this article may have changed since publication.

      Highlights

      • Current Superhosts will keep their status through the next two assessments—October 2020 and January 2021—if they uphold criteria for response rate and overall rating

      • Only hosts who meet all four Superhost criteria will be eligible for the $100 USD Superhost travel or Airbnb Experiences bonus

        Airbnb
        Aug 20, 2020
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