Reservar una semana con anticipación y le mandaba mensaje y no contestaba el día de mi llegada tuve q enviar mensage a servicio al cliente y después me cancelo la recervacion y kede varado en cozumel sin alojamiento no la recomiendo para nada muy mal servicio por parte de ella y de la pagina

A toddler lives upstairs and stays up until 10.30pm. She runs, jumps, and cries (as most toddlers do). This and the adult conversations and snoring can be heard down below.
The double bed was small for two adults and placed up against the wall so one person had to crawl over the other to get to the bathroom at night. We could feel the metal springs in the mattress. There was an option of an air mattress but, with every move, we could hear loud squeaking. The 3 pillows were thin.
The lighting was either bright like a hospital cafeteria or pitch black bc it's a basement.
There was a small kitchenette which was helpful. We were two adults staying 5 nights and there were two tea bags and 2 tablespoons of coffee left for us.
It took 22 hours for a request for hand soap.
On the plus side, there were soft warm blankets on the bed. Two cosmetic face masks to enjoy, and two pairs of slipper-socks to use on the cold basement floors. It was an easy walk to the train station.

hola
estuvo todo bien , todo muy limpio y organizado,

The place was okay. We noticed a strong smell coming from the bathroom. It turned out to be a dirty sponge. There was also old coffee left behind. The place has a lot of holes in where bugs crawl out of. The host was responsive to my needs. The place was also near two train stations that take you to NYC so that was very convenient. Overall, it’s an okay place to stay at if you are looking for a cheap place.