Ipolisi Yokungacaluli

Igqityelwe ukuhlaziywa: 13 Meyi 2025

Intsapho yakwa-Airbnb inezigidi zabantu abasuka emhlabeni wonke abaza neenkcubeko ezahlukeneyo, izinto ezixabisekileyo nemimiselo. Ukuzinikela kwethu ekudibaniseni abantu ngokukhuthaza izinto ezinokonwatyelwa ezinentsingiselo nezabelwana ngazo kuxhomekeke kwimigaqo yokuhlonipha nokungakhethi. Kule migca, sicela ukuba abasebenzisi bethu:

• Vumelana Nokuzibophelela Kwentsapho yethu, nto leyo efuna ukuba wonke umntu osebenzisa uAirbnb aphathane ngentlonipho kungakhathaliseki uhlanga, inkolo, imvelaphi yelizwe, uhlanga, isiphene, isini, isini, isini, indlela azithanda ngayo isini okanye ubudala.
• Thobela Ipolisi Yokungacaluli engezantsi.

Ipolisi Yokungacaluli yakwa-Airbnb

Ipolisi Yokungacaluli ka-Airbnb isebenza kuzo zonke izindlu zika-Airbnb nakuzo zonke izindlu zakhe-izindlu, iinkonzo nezinto ezinokonwatyelwa.

Asibavumeli abantu abayisebenzisayo, kuquka abancedisi ekwamkeleni iindwendwe nabantu abahamba nabo, ukuba bangacaluli kwabanye abantu ngokusekelwe kwezi zinto zikhuselweyo zilandelayo:

• Ugqatso
• Unqulo
• Isini
• Ubudala
• Ukukhubazeka
• Imeko yentsapho (ukuba nabantwana)
• Imeko yomtshato (ukutshata okanye ukungatshati)
• Ubuhlanga
• Isizwe esivela kulo
• Indlela yokuziqhelanisa nokwabelana ngesondo
• Ukwabelana ngesondo
• Ukuba ungubani ngokwesini
• I-caste
• Ukukhulelwa kunye neemeko zempilo ezinxulumene noko

Ukwala Inkonzo okanye Unyango Olungafaniyo

Abantu abasebenzisa uAirbnb abamele baphathe amalungu entsapho yakwa-Airbnb ngendlela eyahlukileyo okanye bangayamkeli inkonzo yomntu ngenxa yeempawu zakhe ezikhuselweyo okanye umbono wokuba unempawu ezikhuselweyo. Eminye imizekelo yale nto iquka:

• Ukungamkeli okanye ukurhoxisa ukubhukisha.
• Ukuchaza imimiselo, imiqathango, okanye imithetho yekhaya eyahlukeneyo (umz: imiqathango eyahlukileyo yokungena, yeemali ezimele zibhatalwe, okanye yezinye izinto ezifunekayo ezinento yokwenza neenkqubo zokubhukisha okanye zokubhukisha).
• Ukubonisa into oyithandayo okanye echasene nohlobo oluthile londwendwe.

Ukuze bancede iindwendwe zenze izigqibo ezinolwazi, ababuki zindwendwe bamkelekile ukuba banikezele ngenkcazelo ngendawo, ngenkonzo, okanye ngento enokonwatyelwa, kodwa ekugqibeleni isigqibo sokuba indlu iyalufanele na undwendwe, intsapho yabo, okanye abantu abahamba nabo, ixhomekeke kundwendwe. Ngezantsi siquka izikhokelo ezongezelelekileyo ngeminyaka, imeko yentsapho, isiphene, kunye nesazisi sesini.

Ubudala Neemeko Zentsapho

Ababuki zindwendwe bakwa-Airbnb basenoku:

• Nikezela ngenkcazelo echanileyo ngendawo yakhe, ngenkonzo, okanye ngezinto ezinokonwatyelwa (okanye ukungabikho kwezinto) ezinokukhokelela kundwendwe ukuba lugqibe ekubeni le ndlu ayizifanelanga iindwendwe ezineminyaka ethile okanye iindwendwe ezinabantwana okanye iintsana.
• Kwiindawo eziseFlorida, kufuneka ube neminyaka yobudala obusemthethweni, kundwendwe olubhukishayo (“undwendwe olubhukishayo”), ukuya kutsho kwiminyaka eyi-25 ukuba nje loo nto ifunekayo isebenza kubo bonke abantu abanokuba zindwendwe ezibhukishayo, ibe luchazele ngokucacileyo undwendwe ngaphambi kokuba lubhukishe. Nayiphi na ubuncinane beminyaka isebenza kuphela kundwendwe olubhukishayo, ibe ayithinteli iminyaka yabantwana okanye abanye abantu abahamba nondwendwe olubhukishayo.
• Kwizinto ezinokonwatyelwa, beka ubuncinane beminyaka ukuya kutsho kwi-21 okanye ngokomthetho osebenzayo, ukuba nje ezo zinto zifunekayo zisetyenziswa kuzo zonke iindwendwe, zize zichazwe kwiindwendwe ngaphambi kokuba zibhukishe.
• Kwiinkonzo, beka ubuncinane beminyaka, ukuya kutsho kwi-18 okanye ngokomthetho osebenzayo, ukuba nje ezo zinto zifunekayo zisetyenziswa kuzo zonke iindwendwe ibe zichazwe kwiindwendwe ngaphambi kokuba zibhukishe.
• Phawula kwizindlu zabo nayiphi na imithetho esebenzayo engavumeli iindwendwe ezineminyaka ethile okanye iindwendwe ezinabantwana okanye iintsana (ngokomzekelo, indlu eyinxalenye yombutho wezindlu ongavumelekanga kubantu abadala kuphela).

Ababuki zindwendwe bakwa-Airbnb abanakukwazi:

• Gqiba kwiindwendwe ukuba indlu ayizifikeleli izinto ezifunwa zindwendwe ezineminyaka ethile okanye iindwendwe ezinabantwana okanye iintsana.
• Kumakhaya, beka imimiselo okanye imiqathango eyahlukileyo okanye ungamkeli ukubhukisha ngenxa yeminyaka yondwendwe okanye imeko yentsapho, ngaphandle kokuba loo miqathango ifunwa ngumthetho okanye imimiselo esebenzayo.
  • Oku kuquka ukubeka imithetho efana nokuthi “akukho ndwendwe zingaphantsi kweminyaka eyi-21,” ukubiza imali engakumbi kwiindwendwe ezineminyaka ethile, okanye ukutyhafisa iintlobo ezithile zokubhukisha kweendwendwe ngenxa yobudala okanye imeko yentsapho.

Ukukhubazeka

Ababuki zindwendwe bamkelekile ukuba banikezele ngenkcazelo ngendawo, ngenkonzo, okanye ngento enokonwatyelwa ukuze banike iindwendwe ezineziphene inkcazelo eyaneleyo yokwenza isigqibo sokuba indlu izilungele na bona, intsapho yabo, okanye abanye abantu abahamba nabo.

Ababuki zindwendwe bakwa-Airbnb basenoku:

• Nikezela ngenkcazelo ngezinto ezinceda ilungele wonke umntu zendlu (okanye ukungabikho kwazo) ukuze iindwendwe zigqibe ekubeni zibhukishe indawo, inkonzo okanye into enokonwatyelwa okanye zingayibhukishi.
• Nikezela ngenkcazelo ngobuchule obuthile okanye ubuchule obufunekayo Kwinto Enokonwatyelwa okanye Kwinkonzo.
• Kwizindlu ezinezinto ezinceda ilungele wonke umntu, chaza ukuba iindwendwe ezifuna ezo zinto zinokubekwa kuqala. Le nto yenzelwe ukunceda iindwendwe ezixhamlayo kwizinto ezinjalo.

Ababuki zindwendwe bakwa-Airbnb abanakukwazi:

• Isigqibo seendwendwe sokuba indawo, inkonzo, okanye into enokonwatyelwa ayizifikeleli izinto ezifunwa zindwendwe ezineziphene.
• Ukuthintela okanye ukunciphisa ukusetyenziswa kwezixhobo zokuhamba, njengezitulo ezinamavili okanye abantu abahamba ngeenyawo.
• Biza imali engakumbi kwiindwendwe ezineziphene, kuquka imali yesilwanyana sasekhaya xa undwendwe lunesilwanyana esincedayo (okanye Isilwanyana Esinceda Ngokweemvakalelo kwimimandla ethile okanye kwiimeko ezithile). Ipolisi yethu Yokulungela Wonke Umntu iquka inkcazelo engakumbi Ngeenkonzo Nezilwanyana Ezixhasa Iimvakalelo.
• Yeka ukubhukishwa kweendwendwe ezineziphene.
• Ukungavumi ukunxibelelana neendwendwe ngeendlela ezifikelelekayo ezifumanekayo (umz: iitoliki, abantu abaphum 'izandla, okanye unxibelelwano olubhaliweyo).
• Zingasamkeli izicelo zokubhukisha ukuze uphephe izicelo zendawo yokuhlala ezifanelekileyo zeendwendwe ezineziphene (njengokutshintsha okuncinci kwemithetho yekhaya). Ipolisi yethu Yokulungela Wonke Umntu iquka inkcazelo engakumbi ngeendawo zokuhlala ezifanelekileyo.

Ukuba ungubani ngokwesini

UAirbnb ulindele ukuba intsapho yethu ihloniphe isini(isini) sabantu esizisebenzisayo. Sicinga ukuba isini somntu (isini) siso nasiphi na isazisi asichazayo okanye asithandayo. Ukuba umntu oyisebenzisayo ubonisa indlela athanda ukubizwa ngayo (ngokomzekelo, yena/yena, yena/yena, bona/bona), loo nto ayithandayo ifanele ihlonitshwe.

Ababuki zindwendwe bakwa-Airbnb basenoku:

• Yenza indawo ifumaneke kuphela kwiindwendwe zesini sombuki zindwendwe ukuba umbuki zindwendwe usebenzisa iindawo ezisetyenziswa ngumntu wonke (ngokomzekelo, igumbi lokuhlambela, ikhitshi) neendwendwe zakhe.
• Xa uvume okwexeshana iintsuku nguAirbnb, yenza inkonzo okanye into enokonwatyelwa ifumaneke kwisini esinye kuphela kwiimeko ezithile, njengokukhuthaza ukhuseleko, izinto eziyimfihlo okanye ukuthobela umthetho osebenzayo.

Ababuki zindwendwe bakwa-Airbnb abanakukwazi:

• Sukwamkela ukubhukisha okanye unyangwe ngendlela eyahlukileyo kuba umbuki zindwendwe akavumelani nesini esichaziweyo sondwendwe okanye kuba undwendwe luchaza ngaphandle kwesini.

Ulwimi Olucalulayo

• Abasebenzisi bakwa-Airbnb abanakusebenzisa ulwimi olufuna ukungabandakanyi, ukwahlulwa, ubundlobongela, ukuziphatha, ukuthuka, ukungaqondakali, okanye ukufuna ukudlulisela ukungaphantsi komntu ngenxa yophawu olukhuselweyo. Oku kuquka ukusetyenziswa kwezithuko, ukunxulunyaniswa okungalunganga, ukubhekisela kumntu otshintsha isini ngegama lakhe langaphambi kokutshintsha (umz: ukubiza i-deadnam), ukucalula isini ngendlela engafanelekanga, ukucalula, kunye nazo zonke ezinye iintlobo zentetho enenzondo.

Iimpawu, Imifanekiso, Nezinto Ezinenzondo Nezicalucalulo

• Abantu abasebenzisa uAirbnb abanakubonisa iimpawu, izinto, iilogo, iziqubulo, okanye iifoto ezinenzondo, abantu abacingayo ngenxa yeempawu ezikhuselweyo, okanye babonise intsingiselo ecalulayo. Oku kuquka iifoto ezibonisa iimpawu ezicalulayo okanye ezicalulayo (kuquka iimpawu ezinekhowudi), iinkokheli zamaqela enzondo, okanye izinto ezingaqondakaliyo.
• UAirbnb akazivumeli iintlobo ezithile zezindlu zaseMerika ezifana nezo zisenokuba: (i) izityalo zangaphambili apho abantu ababekhoboka babehlala okanye besebenza khona, (ii) izakhiwo ezenzelwe kuphela ukuhlalisa abantu abangamakhoboka, kunye (iii) nezibonelelo ezizukisa ubukhoboka. Funda okungakumbi ngale nto ingavumelekanga Kwintshukumo yethu Yeminyaka Emithandathu Yomsebenzi Wakwa-Airbnb Wokulwa Ucalucalulo Nokwakha Ukungakhethi.

Imimiselo Yenkonzo Nomthetho Wasekuhlaleni

Imimiselo yethu Yenkonzo ifuna ukuba abantu abayisebenzisayo baqonde baze balandele imithetho esebenzayo kubo. Ukongezelela, apho le polisi ikhusela ngakumbi ibe ingangqubani nemithetho okanye imimiselo esebenzayo, silindele ukuba abantu abayisebenzisayo bayithobele le polisi.

• Imithetho okanye imimiselo esebenzayo isenokufuna ukuba ababuki zindwendwe abathile benze indawo yokuhlala yahluke eyaphula le polisi. Kwezi meko, asifuni ababuki zindwendwe baphule loo mithetho okanye imimiselo esebenzayo okanye bamkele iindwendwe ezinokubeka ababuki zindwendwe engozini yokwenene nebonisa ityala elisemthethweni okanye lokwenzakala emzimbeni.
• Ababuki zindwendwe bavumelekile ukuba bacacise imiqathango yomthetho ebalulekileyo ukuba iindwendwe ziyazi ngendlela ecacileyo, eyinyani nengagungqiyo.

Ukuba akukho mthetho okanye umthetho osebenzayo ngengxaki ethile, le polisi iyalawula.

Indlela Yokuxela Ukophulwa Komthetho

Ukuba ukholelwa ukuba uye wacalulwa, okanye ufuna ukuxela umntu oyisebenzisayo, iprofayile, indlu, okanye umyalezo ngenxa yokuziphatha okucalulayo, uneendlela ezimbalwa ezifumanekayo zokusinika ingxelo. Unga:

• Cofa indawo ethi Xela  uphawu lwendlu kwi-app ka-Airbnb.
• Qhakamshelana nathi ngqo, ukhumbule ukushiya igama lakho neenkcukacha ezithile ngesi siganeko (kuquka usuku(iintsuku), abantu ababandakanyekayo nenombolo yokubhukisha, ukuba ikhona).

Ukuba undwendwe luvakalelwa kukuba lube nocalucalulo oluye lwaphumela ekubeni lungavunyelwa ukuba lufumane ikhaya, inkonzo, okanye into enokonwatyelwa okanye lungakwazi ukubhukisha okanye ukuhlala kwiKhaya okanye ukuthatha inxaxheba kwiNkonzo okanye Kwinto Enokonwatyelwa, uAirbnb uza kuyiphanda le ngxelo. Ngokufanayo, phantsi kwePolisi yethu Yeminyango Evulekileyo, uAirbnb unikezela ngenkxaso yokubhukisha ukuba kuyimfuneko ukuze ancede iindwendwe zifumane enye indawo yokuhlala. Sinamaqela azinikeleyo anyanzelisa Ipolisi yethu Yokungacaluli ibe ayithatha nzulu yonke ingxelo yocalucalulo.

Fumana inkcazelo engakumbi ngemibuzo eqhelekileyo enento yokwenza nePolisi Yokungacaluli.