Isaziso Sezinto Eziyimfihlo Seinshorensi Yohambo

Nceda uqaphele ukuba esi Saziso songezelela kwiPolisi yethu Engezinto Eziyimfihlo ibe sisebenza kwiinkcukacha zobuqu ezongezelelekileyo esizisebenzisayo ukuze sinikezele ngeInshorensi Yokubhukisha kwiindwendwe zakwa-Airbnb kwiwebhusayithi ka-Airbnb.

1. ISICELO. 

Esi Saziso Sezinto Eziyimfihlo Seinshorensi Yohambo (“Isaziso”) sinenkcazelo engakumbi ngokusetyenziswa kwenkcazelo yobuqu enento yokwenza neepolisi zeinshorensi namabango einshorensi yabantu abahlala eAustria, eFransi, eJamani, eIreland, eItali, eNetherlands, ePortugal naseSpeyini apho I-inshorensi Yokubhukisha inikwa Iindwendwe zika-Airbnb kwiwebhusayithi ka-Airbnb (“I-inshorensi Yohambo”).

2. NGUBANI OLAWULA INKCAZELO YAM YOBUQU.

2.1 Amaqumrhu e-Airbnb. 

Apho esi saziso sichaza “uAirbnb,” “thina,” okanye “thina,” sibhekisela kuAirbnb Ireland UC neAirbnb Spain Insurance Agency, S.L.U. (“ASIASL”). Ezi nkampani zimbini zilawula inkcazelo yakho ngokuzimeleyo – uAirbnb Ireland UC ngumlawuli wenkcazelo yobuqu enento yokwenza nokubhukisha i-inshorensi Yohambo esebenza kuyo, kwaye iASIASL ngumlawuli wenkcazelo yobuqu enento yokwenza neInshorensi Yohambo.

2.2 Uncedo lwe-Europ. 

I-inshorensi Yohambo iphantsi kweEurop Assistance, S.A. (“iEurop Assistance”), inkampani yaseFransi elinganiselweyo elawulwa yiKhowudi Yeinshorensi YaseFransi, enekomkhulu elingu-2 rue Pillet-Will, 75009 Paris, eFransi nolawula inkcazelo yakho yobuqu. I-ASIASL isebenza njengommeli ogunyazisiweyo we-Europ Assistance ukuze asasaze i-Inshorensi Yohambo.

2.3 Qhakamshelana Nathi. 

Ukuze uqhakamshelane neGosa Lokukhusela Inkcazelo (DPO) ukuze ufumane uAirbnb cofa apha. Ukuze uqhakamshelane ne-Europ Assistance, jonga Isaziso Sezinto Eziyimfihlo se-Europ Assistance esiqukiweyo Kwimimiselo Nemiqathango Yeinshorensi Yohambo okanye ucofe apha.

3. INKCAZELO YOBUQU ESIYIQOKELELEYO. 

Ukuba ukhetha ukuthenga I-inshorensi Yohambo, sisenokuqokelela le nkcazelo ingezantsi egameni le-Europ Assistance:

3.1 Inkcazelo Yobuqu Efunekayo Kwiinkonzo Zeinshorensi.

• Inkcazelo yokuqhakamshelana. Siqokelela igama lakho, ifani, idilesi yeimeyile, umhla wokuzalwa, idilesi yeposi nenombolo yefowuni.
• Inkcazelo Yokubhukisha. Njengenkcazelo ngohambo lwakho efunekayo ukuze wenze ipolisi Yeinshorensi Yohambo (“Ipolisi”), kuquka usuku lokuqala nolokugqibela lohambo, iindleko zohambo nedilesi yendlu.

3.2 Inkcazelo Yobuqu Esiyiqokelelayo kwi-Europ Assistance.

• Ukuba ufaka ibango phantsi kwePolisi ngqo nge-Europ Assistance, i-Europ Assistance iza kusichazela ngemeko yebango lakho (oko kukuthi, idrafti, ifakiwe, ihlolwe, yamkelwe, ivaliwe, ayamkelwanga). I-Europ Assistance isenokusinika inkcazelo ethile yebango, kuquka uhlobo lwebango, imeko, isizathu sebango, imali yebango efakiweyo nebhatelweyo, naxa ibango lakho lihoyiwe. Ukuba ufaka ibango phantsi kwePolisi, singafumana nenkcazelo ngebango lakho ukuze sikunike iinkonzo zabathengi size siphucule iwebhusayithi yethu.

4. INDLELA ESISEBENZISA NGAYO INKCAZELO YOBUQU ESIYIQOKELELEYO. 

Sisebenzisa kuphela Inkcazelo Yobuqu esiyiqokelela ngezi njongo zilandelayo:

4.1 Yenza uze Ulawule Ipolisi Yakho Yeinshorensi. 

Njenge:

• Qokelela inkcazelo efunekayo kwi-Europ Assistance ukuze wenze Ipolisi yakho;
• Tshintsha izinto kwiPolisi yakho ukuba ugqiba ekubeni utshintshe uhambo lwakho okanye utshintshe Ipolisi yakho;
• Lawula uze ulungise izikhalazo malunga neenkonzo zokusasaza i-inshorensi ezinikezelwa yi-ASIASL egameni le-Europ Assistance;
• Rhoxisa Ipolisi yakho ukuba ugqiba ekubeni urhoxise indawo yakho ebhukishiweyo okanye i-Inshorensi yakho Yohambo.

4.2 Ukuphucula Nokuphuhlisa Imveliso Yethu. 

Njengokugqiba ukusebenza kwale nkqubo uze uphucule imveliso yeInshorensi Yohambo ngokuthi:

• Yenza uhlalutyo, ukulungisa nokuqhuba uphando;
• Phucula into enokonwatyelwa yomntu oyisebenzisayo;
• Nikezela ngenkonzo yabathengi nokuqeqeshwa.

4.3 Yenza uze Ugcine Indawo Ethembekileyo Nekhuselekileyo. 

Njenge:

• Fumanisa uze uphephe iziganeko zobuqhetseba nezokhuseleko;
• Ukulwa nokuxhatshazwa kwemali;
• Ukulwa nokuxhaswa ngemali yobugrogrisi;
• Sebenzisa izohlwayo zezoqoqosho nezemali zamazwe ngamazwe.

5. UKWABELANA NOKUCHAZA. 

Sisebenza nge-Europ Assistance ukuze sikunike i-Inshorensi Yohambo, esebenza njengeziko leinshorensi ye-Europ Assistance. I-Europ Assistance yinkampani yeinshorensi ebhalisa i-Inshorensi Yohambo Yeendwendwe zakwa-Airbnb ibe inelayisensi yokuthengisa iimveliso zeinshorensi eEU. Kule ndawo, i-Europ Assistance ngumlawuli wenkcazelo yobuqu esiyiqokelelayo ukuze sinikezele ngePolisi yakho, njengoko kuchaziwe kwiCandelo 2 lesi Saziso. Oku kuquka inkcazelo ngePolisi yakho, uhambo lwakho, nenkcazelo yobuqu kuquka igama lakho, iinkcukacha zokuqhakamshelana nomhla wokuzalwa, nayo nayiphi na enye inkcazelo echazwe kwiCandelo 3 lesi Saziso. Le nkcazelo iyafuneka ukuze ifikelele izinto ekufuneka zenziwe yiEurop Assistance ngokunxulumene nemveliso yeInshorensi Yohambo, kuquka naziphi na izinto ezifunwa ngumthetho, ukuze kugqitywe ukuthenga. Sisenokwabelana ngenkcazelo yakho nabanye abantu njengoko kuchaziwe Kwisaziso Sezinto Eziyimfihlo se-Europ Assistance esiqukiweyo Kwimimiselo Nemiqathango Yeinshorensi Yohambo.

6. IZISEKO EZISEMTHETHWENI ZOKUSEBENZISA INKCAZELO YOBUQU. 

Siyayihoya inkcazelo yakho yobuqu xa kuyimfuneko ukuze sigqibe size senze isivumelwano sethu nawe size sithumele i-Inshorensi yakho Yohambo egameni le-Europ Assistance.

7. AMALUNGELO AKHO.

Ungawasebenzisa la malungelo alandelayo malunga nenkcazelo yakho yobuqu:

7.1 Ukufikelela. 

Ungacela ukufikelela kwinkcazelo yakho yobuqu.

7.2 Lungisa. 

Usenokusicela ukuba silungise inkcazelo yobuqu engachananga okanye engaphelelanga.

7.3 Ukucima. 

Usenokusicela ukuba sicime inkcazelo yobuqu ukuba enye yezi zizathu zilandelayo iyasebenza:

• Inkcazelo yobuqu ayisafuneki ngeenjongo esiziqokeleleyo okanye esizihoyileyo.
• Uyayirhoxisa imvume ngenjongo yokuhoywa ibe asikho esinye isizathu esisemthethweni sokuhoywa.
• Awuvumelani nokwenza izigqibo ngokuzenzekelayo ibe akukho zizathu zisemthethweni zokusetyenziswa kwethu, okanye awuvumelani nenkqubo yethu yokuthengisa ngqo.
• Siyisebenzise ngokungekho mthethweni inkcazelo yakho yobuqu.
• Sifanele siyicime inkcazelo yakho yobuqu ukuze sihambiselane neembopheleleko zethu zomthetho phantsi komthetho weEuropean Union okanye iLungu likaRhulumente esixhomekeke kuwo.

7.4 Imiqathango. 

Usenokusicela ukuba sithintele indlela esiyisebenzisa ngayo inkcazelo yakho yobuqu apho enye yezi zinto zilandelayo isebenza khona.

• Uphikisana nokuchana kwenkcazelo yakho yobuqu, kangangexesha elithile de siqinisekise ukuchana kwayo.
• Le nkqubo ayikho semthethweni ibe uyaphikisana nokususwa kwenkcazelo yobuqu uze ucele imiqathango yokusetyenziswa kwayo endaweni yaloo nto.
• Asisayidingi inkcazelo yobuqu ukuze isetyenziswe, kodwa ufuna inkcazelo yobuqu isungule, isebenzise okanye ikhusele amabango asemthethweni.
• Awuvumelani nokusebenza phantsi kwelungelo lokuphikisa ukwenza izigqibo ngokuzenzekelayo, kwaye usicela ukuba sikunqande ukusetyenziswa kwethu de siqinisekise ukuba sinezizathu ezisemthethweni zokutshintsha ilungelo lakho lokuphikisa.

7.5 I-Portability. 

Usenokusicela ukuba sidlulisele inkcazelo yakho yobuqu komnye umbutho okanye ucele ukufumana inkcazelo yakho yobuqu ngendlela ecwangcisiweyo, edla ngokusetyenziswa, nefundeka ngomatshini.

7.6 Into. 

Xa sisebenzisa inkcazelo yakho yobuqu ukuze sifezekise umdla wethu osemthethweni, kuquka iinjongo zokuthengisa ngqo, unalo ilungelo lokuphikisa ukuhoywa kwenkcazelo yakho yobuqu uze usicele ukuba siyeke ezi zinto zenziwayo.

7.7 Ukurhoxisa Imvume. 

Ungayirhoxisa imvume yakho, nanini na, yokuhoywa kwenkcazelo yakho yobuqu oye wayinika imvume ngaphambili. Ukuba uyayirhoxisa imvume yakho, sisenokungasakwazi ukuqhubeka nebango lakho.

7.8 Ukuqinisekiswa. 

Sisenokukucela ukuba uqinisekise ukuba unguwe nyhani uze ucele ngaphambi kokuba uthathe inyathelo elingakumbi ngesicelo sakho. Jonga apha ukuze ufumane inkcazelo engakumbi ngezicelo zakho zamalungelo enkcazelo nendlela yokufaka isicelo kuAirbnb. Ukuze usebenzise amalungelo akho kuEurop Assistance, ungaqhakamshelana neGosa Lokukhusela Inkcazelo (jonga isaziso sezinto eziyimfihlo sikaEurop Assistance ukuze ufumane inkcazelo eneenkcukacha ezingakumbi ngendlela yokusebenzisa izicelo zakho zamalungelo eenkcukacha nendlela yokufaka isicelo kubo). Unelungelo lokufaka izikhalazo ngezinto esizenzayo xa kusenziwa inkcazelo ngokufaka isikhalazo kwiGosa lethu Lokukhusela Inkcazelo elinokufikelelwa kwicandelo elithi “Qhakamshelana Nathi” elingasentla okanye ngaphambi kwabasemagunyeni abaphathi abafanelekileyo, ezifana nezi: (i) igunya lakho lolawulo lasekuhlaleni okanye (ii) igunya lolawulo le-Europ Assistance, eliyiOfisi Yomphathi Wokukhusela Inkcazelo yaseIreland. Uludwe lwamagunya okukhusela inkcazelo lwe-EEA luyafumaneka apha.

8. UKUGCINWA. 

Sigcina inkcazelo enento yokwenza nenkqubo yeInshorensi Yohambo ukuze sihambiselane nezinto ekufuneka sizifikelele kwizivumelwano zethu size siphucule into yakho enokonwatyelwa kwiwebhusayithi ka-Airbnb. Xa kuvela isibophelelo esisemthethweni okanye ukugcinwa kwayo kucetyiswa ngenxa yesikhundla sethu esisemthethweni, kwezinye iimeko, siza kugcina inkcazelo ethile yobuqu ixesha elide, nasemva kokuba iakhawunti yakho icinyiwe, ngokomzekelo:

• Ukuze sisebenzisane nokunyanzeliswa komthetho okanye kwabasemagunyeni karhulumente: Ukuba sifumana umyalelo wokulondolozwa okanye isiqinisekiso sokukhangela, esinento yokwenza neakhawunti yakho, siza kugcina inkcazelo yobuqu phantsi komyalelo okanye isiqinisekiso esinjalo. Kwezinye iindawo, sisenokunyanzeleka ngokomthetho ukuba sigcine inkcazelo yobuqu ngokuqhelekileyo kangangexesha elithile.
• Ukuze sithobele imimiselo yeinshorensi nemimiselo yezomthetho yerhafu nokubalwa kwezimali: Sisenokuyigcina inkcazelo yakho yobuqu njengoko kufunwa yi-inshorensi nomthetho werhafu size sihambiselane nezinto ezifunekayo ukuze kubhukishwe.
• Ukuze senze okanye sikhusele inyathelo lezomthetho: Sisenokuyigcina inkcazelo yobuqu efanelekileyo xa kukho ibango elisemthethweni okanye isikhalazo, kuquka uphando lwemithetho okanye iinkqubo zomthetho malunga nebango elinento yokwenza nenkcazelo yakho yobuqu, okanye ukuba sikholelwa ukuba kukho ithemba lokumangalelwa (nokuba kubhekiselele kubudlelwane bethu nawe okanye ngenye indlela) kangangexesha elithile emva kokuba ingxabano ilungisiwe okanye igqitywe yinkundla okanye inkundla apho kungekho lungelo lokubhena.

9. UKUTHUNYELWA KWEMALI EMHLABENI WONKE NAKUMAZWE NGAMAZWE. 

Simisele iindlela ezifunekayo zokuqinisekisa izinga elaneleyo lokukhuselwa kwenkcazelo kuyo nayiphi na inkcazelo yobuqu edluliselwe ngaphandle kwe-EEA. Kuyo nayiphi na inkcazelo yobuqu edluliselwe ukusuka kwi-EEA ukuya eUnited Kingdom kusebenza isigqibo sokwanela seKhomishini yaseYurophu. Sifake nemiqathango eqhelekileyo yesivumelwano kuAirbnb nakwezinye iinkampani ezifanelekileyo ukuze sikhusele inkcazelo yobuqu size sihambiselane nomthetho wokukhusela inkcazelo. Singakunika inkcazelo engakumbi ngeendlela zokuqinisekisa izinga elaneleyo lokukhuselwa kwenkcazelo, njengekopi yeEU Model Clauses, xa uyicelile. Ukuba ungathanda ukufumana inkcazelo enjalo nceda uqhakamshelane nathi ku dpo@airbnb.com.